Frequently Asked Questions

Frequently Asked Questions

Here are some of the frequently asked questions we get at the Wholeness Center. Click on the plus (+) sign to learn more about each topic.

What can I expect from my first visit to Wholeness Center?

Initial visit lengths are practitioner dependent but can vary from forty-five minutes to one and a half hours, at which time your team member will take a detailed history of your health concerns. They may choose to do a physical exam, explore a therapeutic counseling session, perform acupuncture, order lab work or other tests. If you have already had tests done you may choose to bring a copy of them with you. Some natural medications or supplements may be prescribed and a treatment plan will be devised at this time.

Do you take insurance?

We do not have an in house biller however we provide a superbill and an invoice needed to self submit to insurance. Practitioners may order lab work and this is often covered by insurance plans without the need to self submit.

Can I make an appointment online through the ChARM electronic patient portal?

Yes, for participating providers and wholeness. Online scheduling can be completed using our online patient portal. Additionally appointments may be scheduled over the phone- please call our office to schedule your appointments at 970-221-1106.

Do you have crisis appointments available?

We do not reserve any time slots for crisis appointments. As we are able, we will make every effort to schedule an appointment as soon as possible with an appropriate provider. Please call us 970-221-1106 to see if we can accommodate you for a crisis appointment.

What is the overall approach of the practitioners at Wholeness Center?

The practitioners at Wholeness Center inspire, educate and empower their patients to build a strong  foundation of health for children and their families. As a team, we teach each patient to choose dietary and lifestyle habits that promote optimal health while using state of the art therapies that are safe and effective. Together your family and our team will begin a journey to find and correct the underlying cause of illness. Additionally, as holistic medical practitioners, we recognize that physical, emotional and spiritual aspects of imbalance must be addressed in order to restore optimal health.

How do I access my patient portal?

The patient portal is a free service that is part of our state of the art electronic medical records. After you schedule your initial visit you will be given your own unique login for access to your confidential portal. You can access your personal portal by visiting www.charmphr.com and entering your login and password.

What is different about your program?

Our practitioners employ the best of both conventional and holistic approaches to care. We are dedicated to finding the right mix of these options that makes the most sense for you. Beyond that, we have created a model of collaborative care that offers you a true working partnership with your provider. We do not offer a standard treatment style or approach. Rather, we listen deeply to what you want and create a plan personalized for you. At this point, we are the only clinic in the United States offering this blend of professionals, services and collaboration.

How do I schedule services at Wholeness Center?

For initial appointments please call 970-221-1106 and select option 1. For follow-up appointments, please call 970-221-1106 and select option 2.

We do not live in Colorado, can we be seen at your clinic?

Yes! Because of our unique approach Wholeness Center has many patients out of state and even out of the country. Visit our Comprehensive Assessment Program  page or call our Clinical Programs Director at 970-221-1106 ext. 301 for more specific information about your unique needs.

I love what you are doing. Is there any way that I can support your efforts?

We have a federally approved non-profit, the foundation for the whole child. this has 501(c)3 status that makes your donations tax deductible. In the short term, we will use these funds to offer scholarships to individuals of all ages for treatment at wholeness center. In the future, we have a vision of a residential treatment center for individuals with chronic illness and mental health concerns.

Please contact our office manager at 970-221-1106. We very much appreciate any support that you can offer, as we want to be part of the safety net for our community.

What is your cancellation policy?

If you need to change an appointment please call our front office and they will assist you.

If you have a last-minute change, we do require one full business day (24 hours) notice for follow-up appointments and two full business days (48 hours) for new patient visits to cancel or reschedule. If we do not receive this notice prior to your appointment there will be a fee assessed, except in case of emergencies or extenuating circumstances.